Greek Carers Network EPIONI is a national non-profit organization established in 2016 by a group of citizens who are caregivers or former caregivers. It is governed by its Board of Directors, supported by a Scientific Committee and an Audit Committee. Our aim is to support individuals who work as informal, unpaid carers of family members or friends who are struggling with physical or mental illness, disability or addiction. Our services include providing information about health issues and sharing good practices, providing carers with practical advice and emotional support, as well as facilitating the development of problem solving skills. We also work to help service users identify and utilize available resources from their local communities. In order to materialize its vision for carers in Greece, EPIONI is also actively involved in promoting key policy changes through government legislation. In order to improve the quality of its services EPIONI utilizes the feedback of its constituencies and stakeholders. Additionally, quality monitoring and evaluation extends on three levels: The quality national meetings; the quality of collaboration (including overall project quality as perceived by the project partners); the quality of outputs subject to a review process and end-user evaluation..